Terms & Conditions | Privacy Policy | Refunds


The purpose of this privacy policy is to inform you of how the Parish of the Holy Name, Colaba, Mumbai - 400001 (“Parish of the Holy Name “, “We” or “Us”) uses and treats the information that it collects and receives when you use our website. This policy may be modified or supplemented at any time by the Parish of the Holy Name.

Parish of the Holy Name is a Public Trust and is located at 19, Nathalal Parikh Marg, Mumbai - 400001, Maharashtra, India.

1. Personally Identifiable Information collected by the Parish of the Holy Name:

Parish of the Holy Name collects Personally Identifiable Information on its website. For purposes of this privacy policy, Personally Identifiable Information refers to information that can directly identify an individual; for example, such information may include an individual’s name, mailing address, phone number or email address.

2. Information that is automatically collected:

We use IP addresses of visitors to our website to administer the website, track user movement on our website, analyze trends and gather broad demographic information for aggregate use. Also, our website uses cookies for the purpose of site analytics.

3. Information and payment collected through Payment Gateway:

a. In cases of use of payment gateway for online transactions by visitors to our website, the service provider collects very critical information such as credit card or debit card number, expiry date of credit card or debit card, credit card or debit card holder’s name, amount deducted from the credit card or debit card or bank account and other relevant information as required for online transactions. This information collected by our payment gateway service provider along with your contact information, in addition to being provided to and stored by us, is also stored on the server of the payment gateway service provider.

b. Payments, once made, cannot be Cancelled, Refunded or Transferred. In case of successful payment transaction, the transaction amount shall not be refundable on any condition. The amount will be deducted from the payment gateway user’s account and credited into the account of Parish of the Holy Name. The Receipt will be provided via email to the email address provided during the payment process.

c. If a user of the payment gateway cancels the transaction before the process is completed, corresponding details are stored in the database with regard to such a transaction.

d. In order to address legal issues, we provide Personally Identifiable Information to respond to subpoenas, court orders, or legal process, or to establish or exercise our legal rights or defend against legal claims. Also, we believe it is necessary to share Personally Identifiable Information in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of Parish of the Holy Name’s terms and conditions, or as otherwise required by law.

e. Except for information provided by you to the service provider during the use of the payment gateway, we do not share your information with third parties. The payment gateway service provider does not use Personally Identifiable Information for any purpose other than payment processing; however, we will not be responsible or liable for use of the information collected by the payment gateway service provider that is in contravention of their policies, contractual obligations or general good business procedures.

4. Communications from/with Parish of the Holy Name:

a. We send receipts and emails to the email address provided by the user of the payment gateway.

b. We use Personally Identifiable Information (such as your name, phone number or email address) to communicate with you.

c. If you contact us, we may or may not delete your emails or voicemails to us.

d. All official correspondence from the Parish of the Holy Name will be sent from the email address - donations.parishoftheholyname@gmail.com


5. Personally Identifiable Information:

Users of the payment gateway on our website must provide true and correct information (name, postal address, e-mail address, phone number, etc). We will not be responsible for the consequences that arise due to the provision of wrong information by you. Kindly note that if we are unable to properly process your transaction due to the provision of wrong information by you, Parish of the Holy Name is not responsible and further, you cannot claim any refund of the amount paid by you to us.

6. Linking to Third Party Websites:

This website contains links to other websites. Please be aware that we are not responsible for the privacy practices of such other websites. We encourage our users to be aware when they leave our website.

Our Privacy Policy and Terms & Conditions applies solely to information collected by this website.

If you have any questions about our website, you can send an email to donations.parishoftheholyname@gmail.com